Privacy Policy

1. Who We Are

VESTRONIS is an integrated PPP and infrastructure development platform headquartered at Str. Agim Ramadani, C3, No. 2, 10000 Prishtina, Kosovo. Website: www.vestronis.com. Data protection enquiries: info@vestronis.com. VESTRONIS sh.p.k. acts as the data controller for the personal data described in this policy and processes it in accordance with Law No. 06/L-082 of the Republic of Kosovo on the Protection of Personal Data and, where applicable, the EU General Data Protection Regulation (GDPR).

2. Personal Data We Collect

• Contact and inquiry forms: Name, organisation, email, phone, role, country, message, and any uploaded documents.
• Insights subscription: Name, email address, and organisation.
• Partner and career applications: Professional information including employment history, qualifications, and supporting documents.
• Website usage data: IP address, browser type, pages visited, and referral source via standard server logs.

3. Legal Basis for Processing

• Contractual necessity: Processing required to respond to your inquiry or fulfil an engagement.
• Legitimate interests: Maintaining professional relationships and improving our services.
• Consent: Where explicitly given, including for marketing communications. Withdrawable at any time.
• Legal obligation: Processing required by applicable laws or court orders.

4. How We Use Your Data

• Responding to your inquiry or request
• Maintaining professional relationships and communicating about platform activities
• Sending Insights publications to opted-in subscribers
• Processing partner and career applications
• Analysing website performance and improving user experience
• Complying with applicable legal and regulatory obligations

5. Data Sharing

We do not sell, rent, or trade personal data. We may share data with service providers under data processing agreements, professional advisors for specific engagements, and legal or regulatory authorities where required by law.

International transfers. Some of our service providers — for example website hosting, content delivery and email infrastructure — may process personal data outside the Republic of Kosovo or the European Economic Area. Where such transfers take place, we rely on appropriate safeguards, such as an adequacy decision or standard contractual clauses, consistent with applicable data protection law.

6. Data Retention

Inquiry and contact data: up to 3 years from last contact. Subscription data: until unsubscribe. Application data: up to 2 years. Website analytics: up to 24 months.

7. Your Rights

You have the right to access, rectify, erase, restrict, port, or object to the processing of your personal data, and to withdraw consent at any time. You also have the right to lodge a complaint with the competent supervisory authority — in the Republic of Kosovo, the Information and Privacy Agency (Agjencia për Informim dhe Privatësi) — if you consider that the processing of your personal data infringes applicable law. To exercise any of these rights, contact: info@vestronis.com.

8. Security

We implement appropriate technical and organisational measures including encrypted data transmission, access controls, and regular security reviews. For information on cookies and similar technologies used on this website, please see our Cookies Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via our website.

10. Contact

Email: info@vestronis.com  ·  Post: VESTRONIS, Str. Agim Ramadani, C3, No. 2, 10000 Prishtina, Kosovo.